Bag (3)

delivery & returns

summary of delivery options

Delivery OptionsPriceEstimated Shipping Time
UK Standard delivery including Highlands & Islands (full price orders over £95)FreeNormally 2-3 working days
UK Standard delivery including Highlands & Islands (full price orders under £95)£4Normally 2-3 working days
UK Next Day delivery including Highlands & Islands£6Next day on orders placed before 12pm Monday - Friday
Continental Europe Standard delivery (full price orders over £95)FreePlease allow 2 - 3 working days
Continental Europe Standard delivery (full price orders under £95)£8Please allow 2 - 3 working days
Continental Europe Express delivery£15Please allow 1 - 2 working days
Rest of World Standard delivery (full price orders over £95)FreePlease allow 2 – 7 working days
Rest of World Standard delivery (full price orders under £95)£12Please allow 2 – 7 working days
Rest of World Express delivery£25Please allow 1 - 2 working days


Delivery times during sale period may be affected due to high demand.

We do not ship to P.O. Boxes so please ensure to provide a valid street address for delivery.

FREE UK RETURNS on all full price orders with the exception of those that have been subject to a free shipping offer and are being returned for a monetary refund rather than exchanged goods or a credit note.  These will have our delivery cost deducted from the amount refunded. For more information on returns click here

GIFT VOUCHERS will be sent via e-mail

UK standard delivery

UK standard delivery orders are sent using Royal Mail.  Once your parcel has been collected by Royal Mail (usually within 2 days of placing your order) we will send you a confirmation e-mail and/or text message to let you know your order has been despatched from our warehouse and will be with you the following day.  You can track your order at www.royalmail.com/track-your-item.  For large parcels, if you are not in to receive your order, your order will be returned to the local Royal Mail premises.  Royal Mail will leave a notification card detailing how you can re-schedule delivery or where, how and when you can collect your order.

UK next day delivery

Order before 12pm Monday – Friday for your order to arrive before midday the next day by Royal Mail.  Any next day orders placed on a Saturday and Sunday will be delivered to you on Tuesday of the following week.  Orders placed on public holidays will not be processed until the next working day which can add one more day to delivery times.

During sale period, we are not always able to offer next day delivery service.

overseas standard delivery

Overseas delivery orders are sent using OCS Worldwide.  Once your parcel has been collected by OCS (usually within 2 days of placing your order) we will send you a confirmation e-mail and/or text message to let you know your order has been despatched from our warehouse and will be with you shortly.  You can track your order at .

OVERSEAS EXPRESS DELIVERY

Overseas express delivery orders are sent using DHL. Once your parcel has been collected by DHL we will send you a confirmation e-mail and/or text message to let you know your order has been despatched from our warehouse and will be with you shortly. You can track your order at www.dhl.com

CHANGE DELIVERY ADDRESS

Unfortunately, once your order has been placed we are unable to change your delivery address.