delivery

 

free delivery

We offer complimentary standard delivery on all UK orders over £95. Please note that free delivery will be applied to your order at checkout.

delivery options
price estimated delivery time
uk standard delivery including highlands & islands (on orders under £95) £4 normally 2-3 working days after despatch
uk standard delivery including highlands & islands (on orders over £95) FREE normally 2-3 working days after despatch
europe standard delivery (on orders under €125) €9,95

normally 2-7 working days after despatch

europe standard delivery (on orders over €125) FREE

normally 2-7 working days after despatch

rest of world standard delivery $15.95 normally 5-10 working days after despatch

delivery times during sale and peak periods may be affected due to high demand.

gift vouchers will be sent via e-mail

delivery information

please note our system does not allow orders to be modified once placed.

the delivery address cannot be changed after the order has been placed.

we do not deliver to p.o. boxes so please ensure to provide a valid street address for delivery.

delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability.

the packaging method will be determined by the product and number of products on your order. all orders are shipped in an unmarked mailing bag or cardboard box.
we take great care when packaging our products to ensure that all items arrive undamaged to their delivery destinations.

uk standard delivery

uk standard delivery orders are sent using royal mail. once your parcel has been collected by royal mail (usually within 2 days of placing your order) we will send you a confirmation e-mail to let you know your order has been despatched from our warehouse and will be with you shortly.

you can track your order at www.royalmail.com/track-your-item with the provided tracking code in your despatch email. if you are not in to receive your order, your order will be returned to the local royal mail premises. 
royal mail will leave a notification card detailing how you can re-schedule delivery or where, how and when you can collect your order.

overseas standard delivery

overseas delivery orders are sent using ocs worldwide. once your parcel has been collected by ocs we will send you a confirmation e-mail to let you know your order has been despatched from our warehouse and will be with you shortly.

you can track your order at www.ocsworldwide.co.uk/tracking

The shipping times listed above are the expected delivery times for orders outside of the UK and ROI, however this does not take into account possible delays if your parcel is held up in customs or alongside delays outside of our control. We would ask you to allow 21 days from order to receive your item(s), prior to further investigation.

Please note the international delivery service outside of the UK is not a Delivery Duty Paid service. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order.