*Following COVID-19 best practices, orders will be quarantined for 48 hours before despatch. We apologise for the delay and inconvenience caused and thank you for your understanding and patience.
We offer complimentary standard delivery on all UK orders over £95. Please note that free delivery will be applied to your order at checkout.
|price||estimated delivery time|
|uk standard delivery including highlands & islands (on orders under £95)||£4||normally 2-3 working days after despatch|
|uk standard delivery including highlands & islands (on orders over £95)||FREE||normally 2-3 working days after despatch|
|europe standard delivery||€9,95||
normally 2-7 working days after despatch
|rest of world standard delivery||$15.95||normally 5-10 working days after despatch|
delivery times during sale and peak periods may be affected due to high demand.
gift vouchers will be sent via e-mail
please note our system does not allow orders to be modified once placed.
the delivery address cannot be changed after the order has been placed.
we do not deliver to p.o. boxes so please ensure to provide a valid street address for delivery.
delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability.
the packaging method will be determined by the product and number of products on your order. all orders are shipped in an unmarked mailing bag or cardboard box.
we take great care when packaging our products to ensure that all items arrive undamaged to their delivery destinations.
uk standard delivery
uk standard delivery orders are sent using royal mail. once your parcel has been collected by royal mail (usually within 2 days of placing your order) we will send you a confirmation e-mail to let you know your order has been despatched from our warehouse and will be with you shortly.
you can track your order at www.royalmail.com/track-your-item with the provided tracking code in your despatch email. if you are not in to receive your order, your order will be returned to the local royal mail premises.
royal mail will leave a notification card detailing how you can re-schedule delivery or where, how and when you can collect your order.
overseas standard delivery
overseas delivery orders are sent using ocs worldwide. once your parcel has been collected by ocs we will send you a confirmation e-mail to let you know your order has been despatched from our warehouse and will be with you shortly.
you can track your order at www.ocsworldwide.co.uk/tracking