Bag (3)

delivery & returns

christmas delivery info

Delivery OptionsOrder By 12pm
UK Standard delivery including Highlands & Islands19th December
UK Express delivery including Highlands & Islands20th December

Please be advised the above dates acts as guidelines for the latest you can place an order to receive in time for christmas. Delivery times from the couriers may be affected due to high demand.



free shipping

We offer complimentary standard shipping on all UK orders over £95. Please note that free shipping will be applied to your order at checkout.



Delivery OptionsPriceEstimated Shipping Time
UK Standard delivery including Highlands & Islands (full price orders over £95)FreeNormally 2-3 working days
UK Standard delivery including Highlands & Islands (full price orders under £95)£4Normally 2-3 working days
UK Express delivery including Highlands & Islands£61-2 days on orders placed before 12pm Monday - Friday
Continental Europe Standard delivery (full price orders over £95)FreePlease allow 2 - 3 working days
Continental Europe Standard delivery (full price orders under £95)£8Please allow 2 - 3 working days
Continental Europe Express delivery£15Please allow 1 - 2 working days
Rest of World Standard delivery (full price orders over £95)FreePlease allow 2 – 7 working days
Rest of World Standard delivery (full price orders under £95)£12Please allow 2 – 7 working days
Rest of World Express delivery£25Please allow 1 - 2 working days

Delivery times during sale period may be affected due to high demand.


GIFT VOUCHERS will be sent via e-mail

shipping information

Please note our system does not allow orders to be modified once placed.


The shipping address cannot be changed after the order has been placed.


We do not ship to P.O. Boxes so please ensure to provide a valid street address for delivery.


Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability.


The packaging method will be determined by the product and number of products on your order. All orders are shipped in an unmarked mailing bag or cardboard box.
We take great care when packaging our products to ensure that all items arrive undamaged to their shipping destinations.

UK standard & express delivery

UK standard and Express delivery orders are sent using Royal Mail.  Once your parcel has been collected by Royal Mail (usually within 2 days of placing your order) we will send you a confirmation e-mail to let you know your order has been despatched from our warehouse and will be with you shortly.
You can track your order at www.royalmail.com/track-your-item. If you are not in to receive your order, your order will be returned to the local Royal Mail premises.
Royal Mail will leave a notification card detailing how you can re-schedule delivery or where, how and when you can collect your order.

overseas standard delivery

Overseas delivery orders are sent using OCS Worldwide.  Once your parcel has been collected by OCS we will send you a confirmation e-mail to let you know your order has been despatched from our warehouse and will be with you shortly.
You can track your order at www.ocsworldwide.co.uk/Tracking

OVERSEAS EXPRESS DELIVERY

Overseas express delivery orders are sent using DHL. Once your parcel has been collected by DHL we will send you a confirmation e-mail to let you know your order has been despatched from our warehouse and will be with you shortly.
You can track your order at www.dhl.co.uk/en/express/tracking